Terms and Conditions

1. Refunds:

  • Due to the nature of the event, we do not issue refunds for tickets purchased.

2. Membership Validation:

  • The management reserves the right to validate individual tickets and verify membership status.
  • If a membership is found to be inactive on the day of the event, the management reserves the right to either request the price difference to be paid or restrict entry to the event.

3. Right to Entry:

  • The management reserves the right to grant or deny entry to the event.

4. Online Ticket Purchases:

  • Placing an order does not guarantee you a place at the event. Payment need to be made and order need to be complete. Your place is only confirmed once tickets are issued on order completion.
  • If you select any other payment method apart from card payment, please ensure that you pay within 24 hrs. If you do not make the payment, the order may be cancelled the the tickets released to stock.

5. Ticket Purchases for Non-Members:

  • Members purchasing tickets for non-members should select the appropriate non-members ticket and pay the applicable price to avoid delays.

6. Ticket Purchase Issues or Bulk Orders:

  • If you encounter any issues while purchasing tickets or wish to buy 10 or more tickets, please contact us via email at info@mkha.org or by phone at 03003651008.

7. Family Ticket Restrictions:

  • To manage ticket distribution, we have introduced restrictions for family tickets:
    • You can purchase only 1 Family ticket per order.
    • You may buy 1 family ticket in the members category and 1 in the non-members category. Additional family tickets may be available later, depending on availability.

8. Ticket Quantity Restrictions:

  • To prevent the purchase of tickets for non-members within the membership quota, there is a limit of 4 tickets per order. Please choose your attendees wisely.

9. Free Entry for Children:

    • Children under 10 years of age receive free entry to the event.
    • We trust our community members to be honest in declaring the age of their children.

By purchasing tickets for our event, you agree to abide by these terms and conditions.

For any inquiries or concerns, please feel free to reach out to us at the provided contact information.

Thank you for your cooperation, and we look forward to hosting you at our community event.